Privacy policy

About This Cookie Policy

This cookie policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, i.e., the information we collect using cookies, how that information is used, and how to control your cookie preferences. For more information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can modify or withdraw your consent to the cookie declaration on our website at any time. You can learn more about who we are, how to contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.christophe-roussel.fr


What is a cookie?

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and help us understand what is working and where it needs improvement.


How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function correctly and do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly used to understand how the website performs, how you interact with it, to ensure our services are secure, and overall to provide you with a better user experience and help speed up your future interactions with our website.


What types of cookies do we use?

The cookies used on our website are grouped into the following categories:

Necessary

These cookies are essential for the proper functioning of the site and cannot be disabled.

Cookie Duration Description
PHPSESSID Session This cookie is native to PHP applications. It is used to store a user’s unique session ID to manage the user session on the website. It is deleted when all browser windows are closed.
tarteaucitron 1 year This cookie is set by our cookie manager Tarteaucitron. It is used to store user consent for different types of cookies.

Analytics (Audience Measurement)

These cookies are used to understand how visitors interact with the website. They provide information on metrics such as visitor numbers, bounce rates, traffic sources, etc.

Cookie Duration Description
_ga 2 years Associated with Google Universal Analytics, it is used to distinguish users and sessions and is included in each page request.
_gid 24 hours Also associated with Google Universal Analytics, it stores and updates a unique value for each page visited.
_dc_gtm_UA-22220646-43 1 minute Linked to Google Universal Analytics, it is used to throttle request rates, limiting data collection on high-traffic sites.

What personal data do we process?

We may collect and process the following types of personal data:

  • Identification data (e.g., name, first name, date of birth, email address, postal address, phone number)

  • Connection data (e.g., IP address, connection logs)

  • Billing data (e.g., payment methods and history, transaction data, invoices)

  • Commercial data (e.g., history of purchased products, product lists, offers and services received, customer service exchanges, promotional campaigns)

When your personal data is collected through a form, required fields are indicated by an asterisk (*). If there is no asterisk, the field is optional.

Only personal data strictly necessary for the purposes described below are collected.


Why do we process your personal data?

Your personal data is processed for the following purposes:

  • Managing, processing, and tracking your orders

  • Communicating with you for technical and/or customer support

  • Managing and handling requests for the exercise of data rights

  • Providing access to and managing services

  • Product traceability

  • Loyalty and marketing operations

  • Improving and optimizing service and website quality

  • Statistics, analysis, and audience measurement


How long is your personal data retained?

Your personal data is kept only for as long as necessary to fulfill the purposes for which it was collected and processed, particularly for managing the business relationship.

By default:

  • Customer data is not retained beyond 36 months in our systems

  • Credit card data is only retained for the duration necessary to complete the transaction

However, your data may be stored longer when required by legal or regulatory obligations.


Complaints

You may submit any complaints regarding the processing of your personal data by contacting the DPO. The DPO will make every effort to respond and resolve the matter.

You can contact our Data Protection Officer at the following email address: dpo@christophe-roussel.fr